Custom Merchandise Packs
How it works:
Frequently Asked Questions
What’s included in a Custom Merchandise Pack?
What’s included in a Custom Merchandise Pack?
Each pack is fully personalised with your logo and can include clothing (tees, hoodies, polos), drinkware, stationery, accessories and more. You choose the items — we brand them.
Can I mix and match items in my pack?
Can I mix and match items in my pack?
Yes. You can combine any products you like. Clothing + merch + accessories — build the exact pack you need for your team, event or brand launch.
Is there a minimum order?
Is there a minimum order?
Yes — the minimum is 5 Custom Merchandise Packs.
Each pack can include a mix of clothing and merch items, branded with your logo.
How do I upload my logo?
How do I upload my logo?
To supply your logo, please contact us via the email form above and send it over to our team. We’ll prepare it correctly for your Custom Merchandise Pack.
Do you provide a mock-up before production?
Do you provide a mock-up before production?
Yes — every pack includes a free visual mock-up so you can approve the design before anything is made.
How much does the service cost?
How much does the service cost?
Pricing depends on the size and complexity of your design, the number of items, and the decoration method. Contact us with your requirements for a detailed quote. We offer competitive rates and discounts for bulk orders.
How long does delivery take?
How long does delivery take?
Most custom packs are completed in 5–10 working days, depending on order size.
During busy periods, orders may take slightly longer — but we’ll always keep you updated.
Which decoration method will you use?
Which decoration method will you use?
It depends on the item:
- Clothing → embroidery or print (we recommend the best option)
- Bottles & mugs → print or engraving
- Metal items → engraving
- Pens/keyrings → engraving
We always choose the method that gives the cleanest, longest-lasting result.
Can you help me choose the right items for my pack?
Can you help me choose the right items for my pack?
Yes — tell us your budget, audience and purpose (staff, event, giveaway, launch, etc.) and we’ll recommend the best items for maximum impact.
Do you offer discounts on packs?
Do you offer discounts on packs?
Yes — pack pricing includes built-in multibuy savings, which are automatically applied at checkout.
