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FAQs

When Can You Expect Your Order? 📦

At Aspian, we're dedicated to providing you with an exceptional experience. Our typical timeline for crafting and delivering your orders is as follows:

⏰ Day 1 & 4: Crafting your unique design
🧵 Day 5: Precision embroidery, quality check, and dispatch
🚚 Day 5/7: Your order is on its way
📦 Day 7/14: Arrival of your personalised masterpiece

Please keep in mind that we take great care and attention to detail when embroidering your design onto your chosen items. We kindly ask for your patience during this process, and rest assured, we're working diligently to ensure your custom product reaches you in a timely manner. 😊

Can I Create My Own Custom Embroidery Designs? 🎨

Absolutely! You have the creative freedom to design your very own one-of-a-kind pieces. Our custom embroidery services empower you to bring your unique vision to life on a variety of clothing and accessories. Whether it's shirts, jackets, or personal attire, we offer tailored embroidery options to elevate your individual style. Use the contact form below to reach out to us today!

How Should I Care for My Embroidered Products? 🧺🔒

Maintaining the pristine appearance of your embroidered products is key. Here's what you should do:

To keep your embroidered designs looking sharp, we recommend washing your custom products inside out in cold or warm water, and avoid using harsh detergents or bleach. For the best results and long-lasting durability, either tumble dry them on low heat or opt for air-drying. Your personalised items deserve some tender loving care!

What Sizes Are Available for Custom Products? 📏🤔

We understand that a perfect fit is essential for custom products. Our sizing options cover a broad range, from XS to 3XL. If you require sizes beyond this range, please don't hesitate to reach out by clicking "Chat with us" below. We're happy to source the needed size for you. Your comfort is our priority!

Need More Information About Our Custom Design Solutions? 💬

If you have any enquiries or require further assistance, please don't hesitate to use the 'CHAT' feature below or the contact form to contact us via email. Our team is here to provide you with the answers and support.